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Opsentry

Opsentry Automations

The automation layer for governed IT operations.

Schedule recurring checks, run multi-step help desk work, pause for approvals, and verify the live result before the ticket or report is marked complete.

01 Exchange forwarding scan scheduled daily
02 Policy check approval gate ready
03 ServiceNow update verified summary
04 Exception route Lex handoff if needed

Why Automations

Move recurring IT work out of memory and into a controlled system.

Schedule repeatable IT work

Create hourly, daily, weekly, monthly, or custom automations for checks and workflows that should run without queue babysitting.

Keep approval policy in the loop

Automations inherit the same controlled operating model as Lex: inspect first, route risky writes, and resume only when the guardrail is satisfied.

Verify every outcome

Each run records status, trace output, message, failures, and follow-up context so the team can see what happened after it runs.

Built for scale

Every run leaves a trail.

Opsentry tracks automation definition, cadence, run status, trigger, schedule time, trace snapshot, message, and failure detail so operators can audit what happened.

Custom cadence support for scheduled IT work
Trace snapshots on every automation run
Policy before write-capable execution

Automation surface

Compose the work IT repeats every week.

01

Scheduled tenant scans

Run forwarding, sharing, access, endpoint, and policy-drift scans on a cadence instead of waiting for a ticket.

02

Approval-aware runs

Pause risky work, create the needed approval path, then continue when the decision is recorded.

03

Queue and health checks

Watch workflow queues, stuck runs, failed jobs, and Service Bus health before they become user-facing incidents.

04

Ticket follow-through

Update ServiceNow with run summaries, failure details, next actions, and verified closure notes.

05

Microsoft 365 admin routines

Coordinate Graph, Exchange, Teams, SharePoint, Purview, Defender, Intune, and Azure work through governed lanes.

06

Exception handling

Route ambiguous targets, permission failures, and missing context back to Lex or a human operator instead of guessing.

Existing stack

Automate around the systems you already govern.

ServiceNowMicrosoft EntraExchange OnlineTeamsSharePointPurviewDefenderIntuneAzure

Put recurring IT work on rails

Start with one scheduled scan. Build toward governed autonomous operations.

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